Terms & Conditions (B2B Only)
These Terms & Conditions apply to all orders placed through this website and all sales of products supplied by Scenic Props ApS, trading as Stage Props ("we", "us", "our"). By placing an order, you confirm that you have read, understood, and accepted these Terms.
1. Business Customers Only (No Consumer Sales)
This website presents professional stage props intended exclusively for use in theatre, film, television, and other scenographic productions.
The products displayed are not marketed or intended as consumer products and are not designed for personal or recreational use.
By placing an order through this Website, you confirm that:
- you are purchasing on behalf of a business, organisation, or professional entity; and
- you are not purchasing as a private individual or consumer.
We do not sell to private consumers and do not accept Orders for private or personal use. We reserve the right to request proof of business or professional status and to refuse or cancel any Order that appears to be placed for private or personal use.
2. Definitions
Customer / You: the business, organisation, or professional entity placing an Order
Products: stage props and related consumables sold on this Website
Order: a purchase request submitted by you
Contract: the agreement between you and us for the supply of Products
3. Orders & Contract Formation
3.1. All Orders placed through this Website are subject to acceptance by us.
3.2. A Contract is formed only when we confirm acceptance of your Order, for example by order confirmation or dispatch confirmation.
3.3. We reserve the right to refuse or cancel any Order at our discretion, including in cases of suspected private or personal purchase, pricing errors, stock issues, payment issues, or compliance concerns.
4. Prices, GST & Import Charges
4.1. All prices are shown in AUD and exclude Australian GST and other taxes unless otherwise stated.
4.2. Products are supplied from Denmark. EU VAT is not charged on exports to Australia.
4.3. Australian GST or other applicable taxes are not included unless expressly stated during checkout or on the invoice.
4.4. Australian business customers may be requested to provide an Australian Business Number (ABN), GST registration information, or other information reasonably required to establish the tax treatment of an Order.
4.5. The Customer is responsible for any import GST, customs duties, customs clearance fees, brokerage charges, or other taxes and charges imposed in connection with importation into Australia, unless otherwise expressly agreed.
4.6. We reserve the right to charge or collect Australian GST or any other tax where required by applicable law.
4.7. We reserve the right to refuse or cancel Orders intended for delivery to destinations that we do not support.
4.8. Prices may be changed at any time. Such changes will not affect Orders that have already been confirmed.
5. Payment
5.1. Payment may be made by credit or debit card or PayPal, using the payment methods offered during checkout.
5.2. Payment is processed at the time the Order is placed.
5.3. The Order will only be processed once payment has been successfully completed.
5.4. An invoice will be issued automatically by the system once payment has been successfully completed.
5.5. You are responsible for any charges imposed by your payment provider. We must receive the full amount due for the order.
6. Delivery
6.1. Delivery options and estimated delivery times are provided during checkout.
6.2. Delivery times are estimates only and are not guaranteed.
6.3. Unless otherwise agreed in writing, delivery is made on a DAP (Delivered At Place) basis in accordance with Incoterms® 2020.
6.4. Under DAP terms, the Customer is responsible for import clearance and any applicable import duties, taxes, brokerage charges, or customs clearance fees.
6.5. Risk of loss or damage passes to you upon delivery.
6.6. You must inspect the Products upon receipt and report any visible damage or discrepancies without undue delay.
7. Returns & Refunds (B2B)
7.1. This Website is intended exclusively for business and professional customers and we do not voluntarily offer consumer cancellation or cooling-off rights.
7.2. Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy that cannot lawfully be excluded, restricted, or modified, including where applicable under the Australian Consumer Law.
7.3. Subject to clause 7.2, returns are accepted only with prior written approval.
7.4. Where returns are approved, Products must be:
- unused and unopened;
- in original packaging; and
- returned within the timeframe specified by us.
7.5. Custom orders, consumables, and hygiene-sensitive items are non-returnable unless confirmed to be faulty or unless otherwise required by applicable law.
8. Faulty or Incorrect Products
8.1. If Products are defective, damaged in transit, or incorrect, you must notify us promptly and provide:
- order number;
- description of the issue; and
- photographic evidence where relevant.
8.2. Where a fault is confirmed, we may, subject to any rights or remedies that cannot lawfully be excluded:
- replace the Product;
- repair the Product where applicable; or
- refund the Product value.
9. Product Use (Professional Stage Props)
9.1. Our Products are intended solely for professional stage prop use and performance applications.
9.2. You are responsible for ensuring that the Products are suitable for your intended use and comply with your internal policies and applicable local regulations.
9.3. You must ensure that Products are used only by competent persons and handled appropriately.
10. Safety Information & Documentation
10.1. Safety information and technical product documentation are available through this Website. Additional documentation, including Safety Data Sheets (where applicable), can also be provided upon request.
10.2. You are responsible for conducting any necessary risk assessments within your organisation and ensuring correct storage, handling, and disposal.
10.3. Where Safety Data Sheets (SDS) are provided, they are intended for professional handling and compliance purposes.
11. Limitation of Liability
11.1. Nothing in these Terms excludes, restricts, or modifies any liability, guarantee, right, or remedy that cannot lawfully be excluded, restricted, or modified, including where applicable under the Australian Consumer Law.
11.2. To the maximum extent permitted by applicable law, we shall not be liable for:
- indirect or consequential loss;
- loss of profits, revenue, business, or goodwill; or
- loss arising from improper use, misuse, or unauthorised modification of Products.
11.3. To the maximum extent permitted by applicable law, our total liability under any Contract shall not exceed the amount paid by you for the relevant Products.
12. Intellectual Property
All content on this Website, including text, images, graphics, and branding, is owned by or licensed to us. No content may be copied, reproduced, or distributed without prior written consent.
13. Force Majeure
We shall not be liable for any delay or failure to perform due to circumstances beyond our reasonable control, including but not limited to transport disruption, supplier delays, customs delays, or acts of government.
14. Privacy
We process personal data in accordance with our Privacy Policy.
15. Governing Law & Jurisdiction
15.1. These Terms & Conditions and any Contract between you and us are governed by the laws of Denmark.
15.2. Subject to any mandatory rights or jurisdictional rules that cannot lawfully be excluded, any dispute arising in connection with these Terms, the Website, or the supply of Products shall be subject to the exclusive jurisdiction of the courts of Denmark.
16. Contact
Scenic Props ApS
trading as Stage Props
Kongevejen 438
2840 Holte
Denmark
VAT: DK46594142
